Welcome to our Patient Portal.


PLEASE DO NOT ASK FOR ADVICE ON TREATING  COVID through message. You should reach out to your PCP first. If Dr. Rinde is your designated PCP then you may contact him regarding COVID related questions. If you need urgent care, please so below.

The portal  is not designed as substitute for an appointment or as a means of urgent messaging.
PLEASE SEE BELOW ABOUT REPORTING SYMPTOMS ON THE PORTAL

We check messages Monday-Friday from 9:00 am till 6:00 pm.  See below for after hours instructions.
Dr. Rinde is now seeing patients Monday through Friday. 

  The portal is not the best place to report new symptoms as most portal questions will be answered within 4 business days. If you cannot wait please call us at 425-889-5894 or schedule an appointment. If there is a concern that is not an emergency but cannot wait please call 425-889-5894.
See below for urgent care facillities that may be able to see you sooner. If Dr. Rinde has been designated as your PCP through Premera and Regence he will do his best to see you as soon as possible.

Billing questions can be addressed to Janelle@nwbillingsolutions.com 

If your question is of an urgent matter and you cannot hear from me within an hour please go to one of these
Urgent Care Centers on the East side:

Top choice: Swedish Urgent Care Center—Redmond 18100 NE Union Hill Rd, Redmond, WA 98052 Phone: (425) 498-2165
Why? because it has an emergency room that is adjunct to the urgent care center allowing for comprehensive care.
Others:
Evergreen Hospital Urgent Care Redmond: 425.883.3333
Evergreen Hospital Urgent Care Woodinville: 425.488.2273
Overlake hospital urgent care Downtown Bellevue: 425-635-6550
Overlake hospital urgent caressaquah: 425-688-5777
Overlake hospital urgent care Redmond: 425-635-6400
University of Washington Urgent Care in Kirkland: Phone: 1.877.520.5000

After going to urgent care please have notes released to me and schedule a follow up with me if needed.

Thanks,
Dr. Rinde

Contact Technical Support

For medical questions, contact your provider or, if you are having a medical emergency, call 911.

What issue are you having?

Please narrow down the issue by selecting one of the options below:

If you have forgotten your password you can use the form here to issue yourself a reset link.

You'll need to enter:

  1. The email address you have on file with your provider
  2. Your date of birth
  3. Your last name
  4. Your zip/postal code (in the U.S., first 5 digits only)

This information must match the information that your provider has on file for you. When you click "Send reset link," the system will send an email to the email address that you entered. If the system is able to verify your account, you'll receive an email with a link that you can follow to create a new password.

If you need further assistance please fill out the form below

If you have forgotten your username you fill out the form here to have your username emailed to you.

If you need further assistance please fill out the form below.

Please double check that you are entering the correct username. To receive an email reminding you of your username, please click here. To reset your password click here. If you need further assistance, please fill out the form below.

If you need further assistance please fill out the form below.

Please fill out the form below and let us know what problem you are experiencing logging in. The more detailed you are in your description the better we can help you.

Please provide the name of the questionnaire and details about what problem you are experiencing.

If you are trying to send your provider a document, you can do so by uploading it using the form on the documents page

Please let us know what issue you are having with the secure messages system. The more detailed you are i your description the better we can help you.

If you need to refill a prescription, please contact your provider by either requesting a refill or sending a secure message.

If you are receiving an error message that there is no matching medication or supplement found, please send a secure message. to your provider with details about the medication or supplement you want to add.

If you are experiencing some other issue, please let us know what issue you are having regarding medications and supplements. The more detailed you are in your description the better we can help you.

Please fill out the form below detailing the error message you have received. If possible, please cut and paste the error message into the 'Message' field.

Please use the Secure Messages form to contact your provider.

THIS MESSAGE DOES NOT GO TO YOUR PROVIDER'S OFFICE

This form is for contacting technical support for the Patient Portal. To contact your provider's office, please send them a secure message or reach out to them directly.

Fill out the form below detailing the issue that you are experiencing. Please be as detailed as possible; the more information you provide the better we can help you.

Contact Cerbo Technical Support
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